All systems are operational

About This Site

Here you can find the status of all ecomDATA services and infrastructure.

Past Incidents

Thursday 14th August 2025

Managed Windows Cloud Partial outage of cloud services

There is currently a partial outage affecting some virtual machines. We are dedicated to resolve the issue quickly.

  • The problem has been fixed. All cloud servers are running.

    • Tuesday 12th August 2025

    Managed Shop Hosting JTL-Shop LiteSpeed Cache Plugin Version 2.4.5 causing problems with JTL-WAWI Sync

    We have noticed that LiteSpeed Cache version 2.4.5, used by some customers, causes problems with synchronization with JTL-WAWI for some customers.

    This version was active only on 05.08.2025 morning, and was withdrawn after a couple of hours. Please uninstall this version, as it causes problems with JTL-WAWI Sync, and install version 2.4.4.

    PS: Please also note that the object cache must be deleted after the plugin has been uninstalled.

  • All plugins hosted in our environment have automatically reverted to version 2.4.4. No additional action is required on your part.

  • Additional notes: It seems that the problem occurs because JTL-WAWI is accessing the webserver without a User-Agent. As this is not RFC compliant, it was not taken into account on the last update of the Plugin. We will consider that in the next version.

    • Tuesday 5th August 2025

    Network Core network problem

    Problems in our core network has been detected and are under investigation.

  • Measures to permanently resolve the problem have been taken.