All systems are operational

About This Site

Here you can find the status of all ecomDATA services and infrastructure.

Cloud Services

Managed JTL-WAWI Cloud

Operational

Managed Nextcloud

Operational

Managed ecoDMS Cloud

Operational

Managed Windows Cloud

Operational

Managed PasswdCloud

Operational

Web Hosting Services

Managed Web Hosting

Operational

Managed Shop Hosting

Operational

Managed JTL-Shop

Operational

Managed Web Server

Operational

Customer service

Data Center

Past Incidents

Wednesday 13th May 2026

Customer Center Temporary Maintenance of Our Customer Center

We are currently performing maintenance on our customer center, which may take a few hours. The customer center will be available again soon. For urgent requests, please contact our support team directly. We apologize for any inconvenience and thank you for your patience.

Tuesday 5th May 2026

DNS Services .DE DNSSEC Probleme

Due to DNS resolution problems at DENIC, the registry for .de domains, we are currently also experiencing DNS resolution issues. Our nameservers depend on .de domain resolution and therefore require the DENIC glue records to be resolved correctly.

The outage has already been listed on the DENIC status page: https://status.denic.de

As a result, some websites and servers may not resolve correctly or may be temporarily unreachable.

The issue has been fully resolved by DENIC. DNS resolution is now working as expected.

DENIC is working on a fix, and we can already see that some of the issues have been resolved. We are continuing to monitor the situation closely and will provide an update here as soon as we have more information.